The safety grading is based on a simple traffic light system. The actions required are detailed in the table below.
| Grade | Description |
|---|---|
| Archived (not featured, closed or no contacts) | We do not have a record of any tour operator client featuring or selling this property (if you are, please contact us) / Property is closed / No contact details | |
| Has not yet been audited, or audit data has not been uploaded. | |
| Serious safety issue. Sales should be suspended until appropriate action has been taken. | |
| The supplier has been urged to make improvements but there has been no response. Ask the supplier to respond to Sanderson Phillips as a matter of urgency. Switch new sales to alternative supplier. | |
| Response needed: have been sent a checklist, have been chased at least once, at least 30 days has elapsed since the checklist was first sent out. Please chase urgently for a response. | |
| We have tried to contact this supplier on several occasions and had no response. Switch sales or contact Sanderson Phillips with new contact details. | |
| Can be sold, but please take note of restrictions detailed in notes. | |
| Query Pending but continue to sell. Sanderson Phillips are in discussion with the supplier to clarify queries/safety concerns. | |
| Can be sold without restraint. |